Overview
After-sales service is any support like warranty service, training, or repair for a product provided to a customer after the product or service has already been purchased. All life-saving equipment needs to be inspected every year and recertification should be done by a competent person/team only.
After-sales service ensures that the product is fit to use and that customers or users can use it in the future, which ultimately increases product lifespan, because of this user confidence instils, knowing that their devices will work correctly and keep them safe while working.
Inspection & revalidation of Personal Protective Equipment (PPE)
Service and Repair of Retractable Fall Arrestor Blocks
Inspection, repair, and revalidation of Fixed Line Systems (FLS)
Our Services
Elevating customer satisfaction through exceptional after-sales support
Ensuring the Inspection & Revalidation
Our team of competent professionals ensures inspection which involves examining a product and determining its conformity with the general requirements mentioned in relevant standards.
Revalidation means that the product is inspected and certified as "FIT TO USE".
Maintaining the Record of KARAM Range of Serviceable Products
We maintain a record of all KARAM range of serviceable products (Fixed Line Systems, Retractable Blocks, Harnesses, Lanyards, Anchors & Fall Arrestors) supplied to customers. This record is used to identify the products/systems for which inspection is due.
Servicing of Retractable Fall Arrester Blocks
Our team ensures that the product is inspected and serviced and repaired on a regular basis, thereby enhancing the trust of our customers and the life span of the product.
After Sales Technical Support
Our team ensures any type of technical support which our customers require like proper usage of the product, features of the product, etc.
KARAM Service Centre
KARAM Authorised Service Centres has been established in Dubai to increase our reach and provide convenient after-sales services to our valuable customers.
Dubai CO Office
- TC 06, BLUE SHED - Mina Jebel Ali - Jebel Ali- Freezone - Dubai, UAE
- +971 4259 3311
- info@karamsafetyme.com
Benefits of Inspection
KARAM Authorised Service Centres centres have been established all over India to increase the reach and to provide convenient after-sales services
Increasing the life span of the product being used
Implementing preventive maintenance to prolong the product's lifespan and maximize its value.
Building goodwill for the company and employers
Delivering exceptional after-sales support, prompt customer service, and reliable warranties to foster trust and loyalty
Addressing loss of tools and relevant equipment
Maintaining accurate inventory records, implementing tracking systems, and providing efficient replacement processes to mitigate tool and equipment loss.
Providing the right product for employees builds trust in them
Offering personalized product recommendations and tailored solutions to meet the specific needs and preferences of employees, which establishes confidence and trust.
Ensuring accident-free working
Conducting regular safety inspections and providing training to minimize workplace accidents and ensure employee well-being.
Increasing productivity
Optimizing product performance through timely repairs, upgrades, and technical support, enabling employees to work efficiently and meet their objectives.
